SHORT SALE IN PANAMA CITY FLORIDA

Been working on a SHORT SALE IN PANAMA CITY FLORIDA all day yesterday. Its with GMAC. I ahve gone back and forth about 20 times with our negotiator. This is a short sale on a land home mobile home package. Countrywide the original lien holder had put a lien against he titles of the mobile homes as in Florida they are considered auto's and have titles, not like a reg House on Land. Of course countrywide is no longer in business and the paper had been sold to 4 different banks and now is owned by GMAC. I have been working this short sale since the beginning of February. This negotitor has been horrable. Ill call and see what they need she would tell me I am waiting on VA to approve the apprasial.2 weeks go by I send her an email she tells me the same thing another 2 weeks and I write her she tells me I am waiting on you to send me a legible copy of a signature page. I said well when were you gonna ask for this....she got all snappy and rude with me....so I sent it to her.. three times before she said she finally got it....now we are about to close and we have this lien on the titles so the buyer's bank needs a clear title in order to finanace on this . we have had 20 emails back and forth she keeps saying they dont have a lien on the titles so they wont release them. I keep telling her the originator of the paper she has did.. after 10 emails I send her a copy of the titles with the lien..after 20 emails I really laid into her and asked for her supervisor, she kept telling me she has done this for 20 years and she has never released a lien on a mobile home land home deal on titles...So I siad to here so he is gonna pay you and then the leinholder is gonna come take the mobile home because they can and you want us to pay you the whole price and end up with a piece of land worth 20K and no house to live in.. I wont tell you what I called her.. and them I rudely asked for her supervisor... Then I get an email from her I am checking with our accusition team and see if I can get a release I will get back to you when I find something out...lol.. probably will be another 2 weeks and they gave us to July 13 to close. God this is such a headache.....that took my whole day up..